Delivery
Once the order has been placed, it is dispatched within 3 working days. Delivery times then apply:
Paris - Click & Collect
- Select Click & Collect shipping mode when confirming your order.
- Within 24-48 working hours, you will receive an email confirming the availability of your order, with information on how to access the collection point.
- You will then be able to pick up your order, but not before receiving this email.
- Opening hours: 11am-6pm Monday to Friday, Paris.
Mainland France
Free delivery on orders over €195.
- Shop2Shop Point Relais: average lead time 2-3 working days; €2-€5
- Colissimo Domicile: average delivery time 2 working days; €2-€6
- Colissimo Domicile signature: average delivery time 2 working days; €2-€8.50
Special case: In the event of re-shipment of a parcel due to a failure on the part of the customer (e.g. parcel not collected from a relay point in time, incomplete or incorrect address, etc.), the customer must pay the actual delivery costs.
International
Free delivery on orders over €250
- EU, average lead time 3-5 days ; €5.5-€9.5
- International, average lead time 3-9 days;€18
NB: These times may be longer during holiday periods.
You will receive your tracking number by email at the time of shipment.